Saturday, April 23, 2011

Sales dust and customer service

 OK, I'll admit it!  I'm an Etsy addict.  My computer is on all the time and I'm checking all day everyday for the sale I just know is coming.  If I go for more than a week without a sale, I start to panic.  I need to remember to just breathe and let the universe turn.  
Little turquoise jar

Large hand built bowl
I still get so excited when a sale comes.  Especially like this one from yesterday.  A repeat customer.  A 2 times repeat customer!  That makes me feel so great.  That someone liked my work enough to come back again and again. Customer interaction is very important to me and I try to have good communication with all my customers. It may be online but still personal as if that buyer was walking into my studio. I'll pack these pieces up with care along with a thank you note today and send them on their way to find their place in the world.  

So the sales dust fairy visited me and I'll spread the dust to everyone......


  1. Congratulations on the good sale! I love your work. My Etsy shop is on "vacation" while I regroup and try to get some more items going. I have to go check out your latest items, I'm sure there's something there calling my name, lol.

  2. congrats on the sale, the items above are gorgeous...have a wonderful weekend!

    enjoy *~*

  3. Beautiful work! I just moved away from North GA, so I am really enjoying the pictures you post here! :)

  4. Those are both exquisite pieces! Congrats on the sale! It is very affirming when a customer turns into a fan. Thanks for sharing the fairy dust. :)

  5. Congratulations!! Sales are always exciting. It's been quiet in my shop lately, so I could use that fairy dust!!


I love your comments and thanks for visiting!!